Your aftercare, better organised.
WattSorted is being built as a remote-first support partner for solar, battery and home EV charging businesses. Helping with customer onboarding, apps, Wi-Fi, tariff schedules and first-line triage may reduce the time your engineers spend on non-electrical support calls.
First-line customer support
Organised tickets with customer consent, equipment details and clear follow-up questions. A person reviews any advice involving safety.
Qualified installer referrals
When work requires electrical testing, repair or fitting, customers can be introduced to vetted professionals. Commercial referral arrangements would be disclosed.
Reusable knowledge
Model-specific verified guides and documented solutions help avoid starting over each time a customer reports a familiar issue.
Potential supply, installation & aftercare partnerships
We are exploring referrals for home EV charger supply and installation, new solar and battery systems, and upgrades to existing installations. Partners would remain responsible for agreed quotations, electrical work, certification, equipment warranties and commissioning.
Working approach
Enquiry → classification → remote advice if safe → human review → customer update → professional referral if needed. We will measure resolution rates and handoff times, and avoid promising results we cannot guarantee.
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